This cookie statement was last updated on July 15, 2020 and applies to citizens of the United Kingdom.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5.1 Manage your consent settings
6.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
6.2 Social media buttons
On our website we have included buttons for Facebook, Twitter and Pinterest to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter and Pinterest. These buttons work using pieces of code coming from Facebook, Twitter and Pinterest themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Twitter and Pinterest are located in the United States.
7. Placed cookies
We use Google Analytics for website statistics. Read more
|__utmz||6 months||Store used keyword and search engine|
|__utma||persistent||Calculate days and time to purchase|
|__utmc||30 minutes||Store time of visit|
|__utmb||session||Store time of visit|
|__utmt||10 minutes||Store number of service requests|
We use Google reCAPTCHA for spam prevention. Read more
|rc::c||session||Filter requests from bots|
|rc::b||session||Filter requests from bots|
|rc::a||persistent||Filter requests from bots|
We use Google Maps for maps display. Read more
|Google Maps API||none||Request user IP address|
We use Facebook for display of recent social posts and/or social share buttons. Read more
|actppresence||1 year||Manage ad display frequency|
|_fbc||2 years||Store last visit|
|fbm*||1 year||Store account details|
|xs||3 months||Store a unique session ID|
|fr||3 months||Enable ad delivery or retargeting|
|_fbp||3 months||Store and track visits across websites|
|datr||2 years||Provide fraud prevention|
|sb||2 years||Store browser details|
|*_fbm_||1 year||Store account details|
|wd||1 week||Determine screen resolution|
|act||90 days||Keep users logged in|
|c_user||90 days||Store a unique user ID|
|csm||90 days||Provide fraud prevention|
|presence||session||Store and track if the browser tab is active|
We use Twitter for display of recent social posts and/or social share buttons. Read more
|local_storage_support_test||persistent||Load balancing functionality|
|metrics_token||persistent||Store if the user has seen embedded content|
|Purpose pending investigation|
This data is not shared with third parties.
8. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).
9. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.
10. Contact details